SmartThings customer service were very easy to contact and where very kind and helpful.
Update (8/1/20): Emailed and also called and spoke with someone at SmartThings to try to solve my issue with the device integrations. Much better but I am having issues with some app integrations. Please contact us at for the concerns regarding the SmartThings app with detailed description for assistance. Hello! We are sorry for the inconvenience caused and we will take this as feedback. I do appreciate the improvements that Samsung made in an effort to improve the App and suspect there is a learning curve on my part, but I would like the user to have the capability/flexibility to manage their home screen the way the user wants it vs how Samsung thinks it should be. I would the ability to remove a room from the home page, but have yet to find a way to do so. Notification can be resolved with IFTTT but would think the App itself would be able to provide that notification. I’ve checked my settings numerous times, but if my iPhone is locked or if I do not have the App open, I do not receive /hear any notification from the App of a sensor being tripped. And, I also agree with the alerts/alarms. I do agree there is too much wasted space and would prefer the information being a little more condensed vs. And who uses the term “Reorder” to to identify the procedure to rearrange, edit or manage the home screen? I originally thought it was for reordering of more devices. However, once I changed(Reorder) the home page, I do not have the issue with my home page resetting back to the default after I close the app & then reopen it on my iOS device. In most part I’m 100% in agreement with the previous review about the new Feb 2019 update.
Bluetooth : Find nearby devices using Bluetooth or BLE.For optional permissions, the default functionality of the service is turned on, but not allowed. The following permissions are required for the app service.
iOS 13.0 or later / iPhone 6s or later / iPad mini 4 or later Some mobile devices may not be supported. ※ Some features may not be available in all countries. Plan, shop and prep meals with the help of SmartThings Cooking Receive recipe recommendations by scanning meal kits, wine, and meat. See how much your home and compatible Samsung devices cost to run, and try various energy saving features, such as AI saving mode, or schedule devices to run during off peak hours. Track, monitor and save money on energy with SmartThings Energy. Talk to your devices using Google Assistant Receive status updates about your devices with automated notifications Allow shared control by giving access to other users Build routines that are set on time, weather, and device status, so your home runs smoothly in the background Connect your smart devices across many different brands to work together by setting ‘scenes’ Control and check in on your home from wherever you are Then control your smart devices using voice assistants including Google Assistant
Connect your Samsung smart TVs, smart appliances, smart speakers and brands like Ring, Nest and Philips Hue - all from one app. With SmartThings, you can connect, monitor and control multiple smart home devices quicker and easier.
So, you can control all of your smart home gadgets in one place, including your Samsung Smart TV and smart home appliances. SmartThings is compatible with 100s of smart home brands.
Quickly and easily connect and control your smart home devices through SmartThings.